Legal

Privacy Policy

Last updated: 1 April 2026

Who we are

Dragon Dev is a software studio operated by Thomas Plunkett, based in Australia. We build and sell digital products including mobile apps, web apps, and software tools. You can contact us via the form at dragondev.online.

This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What information we collect

We only collect information that's necessary to provide our products and services or respond to your enquiry. This may include:

• Your name and email address (from our contact form)
• Account information if you sign up for one of our products
• Payment details — processed securely by our payment provider; we never store card numbers
• Basic usage data to help us understand how our products are used

We do not collect sensitive information such as health records, financial details beyond what's needed for billing, or government identifiers.

How we use your information

We use the information you provide to:

• Respond to your enquiry or support request
• Provide access to our products and services
• Send account-related notifications, updates, or invoices
• Improve our products and understand how they're being used

We will not use your information for unsolicited marketing without your explicit consent, and we will never sell or share your personal information with third parties for their own marketing purposes.

When we may share your information

We only share your information in the following limited circumstances:

• Service providers: We use trusted third-party tools (e.g. hosting providers, payment processors, analytics) to deliver our products. These providers are only given the information they need and are required to keep it confidential.
• Legal requirements: If we are required by law to disclose your information, we will do so.

Some of our third-party providers may store data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected to an equivalent standard.

Cookies and analytics

Our website and products may use cookies and analytics tools to understand how visitors and users interact with them. Analytics data is anonymised and aggregated — we cannot identify individual users from this data. You can disable cookies in your browser settings at any time.

How we protect your information

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website is served over HTTPS, and we use reputable, secure third-party services for hosting and data storage.

No method of transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.

Your rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Correct any information that is inaccurate or out of date
• Request deletion of your information (subject to our legal obligations to retain certain records)
• Lodge a complaint about how we've handled your information

To exercise any of these rights, please contact us via the contact form on our website. We will respond within a reasonable timeframe, typically within 30 days.

Complaints

If you believe we have handled your personal information in a way that breaches the Australian Privacy Principles, please contact us first so we can try to resolve the issue. If you're not satisfied with our response, you may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the "last updated" date shown at the top.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch via our contact form.